Wi-Fi, Email, and Onsite IS

Onsite IS Support

The HHSL partners with Information Services to provide walk up IT help at the library service desk.  IS Service Desk Walkup support is available from 10 AM to 1 PM Monday through Friday. For further help, contact the IS Service Desk:

• Phone:  833-577-HELP(4357)
• Email:    help@pennstatehealth.psu.edu
• infonet: https://infonet.pennstatehershey.net/web/it/it-service-desk

Secure Email

• Mobile Device Management (infonet link)
• Office 365 Outlook Web Mail (PSH)
• Hershey DUO
• Penn State's Multifactor Authentication (MFA) Settings

Wireless Connection

ATTWIFI public wifi is available in the library as well as all patient rooms and visitor areas in the hospital and Cancer Institute. Once selected, open your browser and sign in for free access.  AT&T will provide 24x7 technical support for this wireless network.  Patients or patients' visitors requiring support can contact the AT&T support center at 888-304-9131.