Wi-Fi & Email

There are two wireless networks available in the library:

ATTWIFI public wifi is available in the library as well as all patient rooms and visitor areas in the hospital and Cancer Institute. Once selected, open your browser and sign in for free access. AT&T will provide 24x7 technical support for this wireless network. Patients or patients' visitors requiring support can contact the AT&T support center at 888-304-9131.
PSMSHMC network is for the use of faculty, staff, and students holding a valid Penn State Health Access account. Call IT service desk at 717-531-6281 for support or ask for the on-site technical support specialist available in the library.

Secure Email

On Jan. 13, 2017, all employees’ (College, Medical Center, and Medical Group) email addresses switched to userid@pennstatehealth.psu.edu from userid@hmc.psu.edu. The email address change prepares the organization for the growth of the health system and provides all faculty, staff and students with seamless access to the shared IT infrastructure. Read more information.

Wireless Connection

Windows 10/8/7

Click Wireless or select View Wireless Networks
Select psmshmc
Enter PSH Access Userid
Enter PSH Access password
Select Connect on the Windows Security Alert pop-up
If you have trouble connecting, enter hersheymed\PSHAccessID as the user ID

Macintosh OS

Go to Wi-Fi
Highlight PSMSHMC
Select Connect
Enter PSH Access UserID
Enter PSH Access Password

IOS Devices

Go to settings
Go to Wi-Fi
Highlight PSMSHMC
Select Connect
Enter PSH Access UserID
Enter PSH Access Password
Accept Security Certificate
Wait for check mark next to PSMSHMC network to indicate you are connected

Android Devices

Go to Settings
Go to Wi-fi
Select PSMSHMC
Change Phase 2 authentication to None
Select CA Certificate and check Don't validate
Enter your PSH Access ID in the identity
Anonymous Identity can be blank
Enter your PSH Access Password field

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