Penn State Health ePass ID

  • On and off campus access available
  • Looks like: jsmith7 (First initial plus last name)
  • Locked out of your account (on and off campus): Call PSH  Service Desk at 833-577-HELP (4357).
  • Multi-Factor Authentication: uses Microsoft Authenticator. To enroll, follow the instructions on infonet.
  • When logging in with your ePass, If you receive a page error that states ‘You cannot access this right now.”, this is likely caused by:
    • Your MS Authenticator enrollment is not done successfully. Please contact PSH IS Service Desk at 833-577-4357 for assistance.
    • It requires to be on PSH secure network or access via VPN/Remote Portal to access this resource.